FAQs

All prices are listed in US Dollars. However, based on your location, and your browser’s ability to detect your foreign IP location, prices will be displayed in your local currency.

If you do not know your size, our recommendation is to visit a local reputable jewelry store and have your finger sized.

Diamonds and gemstones have different care requirements. We create and craft our jewelry in a wide array of diamonds and gemstones including porous, organic and opaque gems. sharluv's foam jewelry cleaner is suitable for all precious and semi-precious gems and jewelry and ideal for cleaning on the go. Our professional-grade cleaning kit is designed for cleaning, polishing and reviving your finest pieces. Here's help on how to clean specific gems and jewelry at home:

Diamonds: Wash with warm water and mild dish soap and gently scrub with a soft toothbrush. Diamond jewelry can be soaked for 5 minutes to loosen dirt and grease. Rinse under warm water and dry with a lint-free cloth.

Pearls:

Pearls are delicate and porous. For the best cleaning results, wipe gently with a soft, damp cloth. Pearls should never be submerged in water or ultrasonic cleaners. 

Cleaning Precious Metals:

Gold, platinum and silver can be easily cleaned at home using warm water and mild dish soap. Soaking the jewelry for 5-10 minutes first will help to loosen dirt and grime from the grain of the precious metal. Use a soft brush to gently remove dirt and access intricate details. Rinse under warm water and dry with a lint-free cloth. 

Platinum will develop a natural patina over time which is appreciated for its vintage appeal. 

Silver jewelry can tarnish over time and heavily tarnished pieces may require a silver cleaning solution.

To ensure you receive our free gifts, a minimum purchase is required. If you meet the minimum purchase, you are eligible for up to one free gift and one free bracelet.